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New Zealand Head Office

Level 1, Shotover Street
Queenstown, New Zealand 9300 

 

Australia Head Office

Level 13, 600 St Kilda Road
Melbourne VIC 3004, Australia

© 2019 OperatorHub. All rights reserved.

We specialise in simplifying tourist operations for hop-on-hop-off, bus networks, fixed itinerary multi-day tours, single day tours and multi vehicle bus tours.

Bus Operator Functionality

Grow your Bus Operations

Provide better service

Automate your Bus Operations

Increase Control over your Bus Company

Specific capabilities we offer bus operators

Automate third-party bookings
Streamline all processes for booking third party products or combos.

 

Shared inventory
Don’t let anything go to waste. Maximise your efficiency savings and share vehicles across different trips or brands without the risk of overbooking.

 

Route management
Integrate multiple and complex bus routes together to sell fixed routes, hop-on-hop-off & A-to-B networks.

 

Fleet management
Keep on top of things. Easily manage drivers, vehicles, bus routes, capacity and overloading all in one location.

Driver logins
Increase visibility over drivers schedules and calendars and give drivers the ability to upsell activities from the road.


Dynamic pick-ups & drop-offs
Pick up customers from any location and drop off at whatever location you like.

 

Manage capacities
Set bus capacities for easy customer allocation.

Standard Features

Grow your business

Manage commissions
Manage and monitor commission percentages for agents and OTAs.

 

Payment options
OperatorHub gives you the ability to take payments with your preferred payment gateway provider. Process credit cards online in flash, it’s just that easy.

 

Packaging
Package any products you own together, with additional merchandise or with 3rd party products for increased sales.

 

Customer Relationship Management
With an inbuilt CRM system, manage your customer data, for better tracking, reporting and targeting.

Providing a better
customer experience

Promo codes
Implement, track and report on your discount promo codes.


Increase customer control
Give your customers more freedom by letting them login and manage their own profiles and itineraries.


Gift certificate management
Sell branded gift certificates and vouchers and allow customers to book themselves via b2c websites.


Seat availability
Display  seat availability in real-time.


Seat allocation
Allocate your customers seats from within the platform


Mobile responsive online booking
Embed OperatorHub into your website for a seamless and straightforward user experience.


Customer SMS messages
Keep customers in the loop. Communicate quickly and directly with customers to notify them of rescheduling and changes.

Automate operations

Customer communications
Schedule automatic email triggers for tickets, itineraries, receipts and vouchers, and communicate with customers before and after their travel using ready-made email templates.

 

Price changes
Automate price changes for special dates and peak seasons for agent distribution.

Scheduled reports
Automate reports to run so they are ready and waiting for you Monday morning. 

Increase control over operations

Use customised pricing
​Manage and distribute a range of prices using price matrixes, special prices and seasonal prices.

 

Customise reports
Build and create report templates to suit your business and automatically generate, schedule and send reports.


Access control
Role and permission-based access to the Hub.


Manage live inventory
Have visibility over all of your inventory in real-time for quicker management.


Access a suite of reports
Choose from a selection of reports or use the custom report feature to build reports however you like.


Commission levels
Set customised commission levels by activity, season or other criteria.


Customised dashboard
Keep everything organised and manage your entire operation from a centralised hub.


Sell in multiple currencies
Choose from dynamic pricing using exchange rates or fixed pricing.


Staff scheduling

Have more visibility over your staff’s schedules and better manage your resources

See what others have to say...

"Drivers can now group departure groups based on travel partners, dietary requirements, nationalities and gender ratio. The (OperatorHub) API facilitates real-time reservations for travel agents, meaning less requirement for availability monitoring and capacity updates alleviate human error and tour over-booking."


- Rachael S
General Manager, Dingos